Health Services provides a variety of medical assistance, including but not limited to:

*Please note that a fee might be charged for certain services, labs, and medications.

For life-threatening emergencies, please call Campus Police at 828.251.6710, then call 911.

For Acute Illness or Injury Needs

Health Services does not provide walk-in appointments. We encourage you to call and schedule a same-day appointment as needed. During office hours, please call 828.251.6520 to schedule a same-day appointment.

You may also visit one of the following:

I need a medication refill

Check to see if you have refills left. (On your label, next to “refills”) If so, please call the pharmacy you have been using and request a refill. If you do not have any refills left at the pharmacy, it is time to talk to your provider. Please call us and schedule a visit. 828-251-6520. If you need a refill/renewal on a medication NOT prescribed by Health and Counseling we will be happy to schedule an appointment with a medical provider to discuss your medication needs. Please have your prescribing medical provider fax your health history (as related to your prescription).

Be aware that it is your responsibility to monitor your medication and plan ahead!   We are happy to assist you with this as needed.

It’s after hours

Call Bulldog Health Link at 1.888.267.3675 to speak to a licensed medical provider to determine the best course of action.

My friend is having a mental health crisis

Friends are often the first to notice something might be not be quite right. Consider talking to an RA, a CD, or the Dean of Students’ Office. There are a variety of campus resources that are available to help you and your friend.

I can’t afford safe(r) sex protection

You may anonymously order your supplies here at no charge to you.

Viruses are the cause of the “Common Cold” and the vast majority of Upper Respiratory Infections-URI’s. The symptoms can last from 2 days to 2 weeks, but most last about 1 week. The symptoms are self-limiting, which means they will resolve on their own without any treatment. Occasionally, the virus may cause fever, headache, body aches, fatigue or weakness. Antibiotics do NOT treat viruses. Patience, fluids, OTC medications and time is generally all that is needed.

For congestion

  • Drink plenty of fluids! – Fluids help to thin the mucus and encourage drainage from a “stopped-up” nose
  • Increase the humidity in your environment – showers, humidifiers, hot soup and warm beverages
  • Get plenty of rest – limit your activities as best you can
  • Sleep with your shoulders, neck and head elevated – this will help you breathe a little easier at night
  • Saline nasal spray will help clear and decrease swelling in nasal passages
  • Try over-the-counter (OTC) medications specific to your symptoms – these medications will not shorten the length of the illness but may provide some temporary relief from the symptoms. Decongestants, antihistamines and expectorants such as Tylenol Cold products, Dayquil, Nyquil, Sudafed Nondrying, Claritin , and Mucinex may be helpful. Regular Tylenol or Advil will help with body aches and fever.
  • Clear to lightly colored mucus, especially in the morning or evening, is very common with viral infections

For sore throat

  • Gargle with warm salt water (½ teaspoon of salt per 6-8 oz. glass of warm water ) will help soothe your throat
  • Hard candy and/or throat lozenges or sprays may help with throat pain/irritation
  • Tylenol or Advil may provide some relief
  • Eating small amounts of food frequently will help clear the postnasal mucus from the back of your throat

For cough

  • Use OTC cough suppressants sparingly. Expectorants (guaifenesin) are helpful in “breaking up” a cough. Coughing is the body’s attempt to clear the breathing passages.
  • Totally suppressing the cough may lead to lung infections.

Seek Medical Help If:

  • Fever of 101 or over for two or more days
  • Severe sore throat and fever only, for longer than 2 days
  • Breathing is difficult or painful or if you are wheezing
  • Symptoms last longer than 2 weeks

Viruses are the usual cause of nausea, vomiting and diarrhea. These illnesses are usually self-limiting; which means the symptoms will resolve on their own in a few days. Occasionally, these viruses may also cause headaches, body aches and fever.

For nausea and vomiting:

  • Don’t try to eat anything while you are vomiting frequently.
  • Try SIPS of clear liquids only.
  • Examples of clear liquids are: ice, water, soft drinks, tea, Kool-Aid, ice popsicles, sports drinks, Jell-O. Avoid alcohol while ill.
  • If you are doing well with sips, try to start drinking larger amounts frequently. It is important to try to replace the fluids you have lost through vomiting and/or diarrhea.
  • When you are tolerating fluids well and have not had any vomiting for at least 8 hrs. You can try the BRAT dietBananas, Rice, Applesauce and Toast. (No gravy, butter or jelly, please!) You can also try plain bagels, saltine crackers and baked potatoes. No cream soups, meats, vegetables or salads.
  • When you are doing well on the BRAT diet for at least 24 hrs., you can gradually begin eating a regular diet. You should avoid any dairy products and fried foods for another day or so.
  • You may try over-the-counter medications, such as; Bonine or Dramamine Less Drowsy (active ingredient: meclizine 25 mg.) every 6-8 hours as needed for nausea. Tylenol is a good choice for fever or aches because it is gentle on the stomach.

For Diarrhea:

  • Follow the clear liquid diet as long as you are having frequent watery stools. Beware – sometimes sugar and caffeine may make diarrhea worse.
  • As stools began occurring less frequently, you can try the BRAT diet. (See above)
  • When stools become soft and formed, you can gradually return to a regular diet. You should avoid dairy products and high roughage foods, such as bran, whole grains and salad for a few more days.
  • You may try over-the-counter medications, such as Immodium AD or Kaopectate. Be sure to follow the instructions on the box carefully.

Seek Medical Help If:

  • Symptoms do not improve in 24-48 hours.
  • Increasing weakness, dizziness or passing out.
  • Unable to tolerate sips of fluids for over 12 hours.
  • Blood in vomitus or stools.
  • Severe abdominal pain for more than 4 straight hours.
  • Fever of 101 F or above for more than 24 hours.
  • Urine becomes dark or no urination for 12 hours or longer.
  • If you have diabetes or other medical condition(s) that require daily medications.

SymptomColdFlu
FeverFever is rare with a cold.Fever is usually present with the flu in up to 80% of all flu cases. A temperature of 100 degrees Fahrenheit or higher for 3-4 days is associated with the flu.
CoughingA hacking, productive (mucous producing) cough is often present with a cold.A non-productive (non-mucous forming) cough is usually present with the flu (sometimes referred to as a dry cough).
AchesSlight body aches and pains can be part of a cold.
Severe body aches and pains are common with the flu.
Stuffy NoseStuffy nose is commonly present with a cold and typically resolves spontaneously within a week.Stuffy nose is not commonly present with the flu.
ChillsChills are uncommon with a cold.60% of people who have the flu experience chills.
TirednessTiredness is fairly mild with a cold.Tiredness is moderate to severe with the flu.
SneezingSneezing is commonly present with a cold.Sneezing is not common with the flu.
Sudden SymptomsCold symptoms tend to develop over a few days.The flu has a rapid onset within 3-6 hours. The flu hits hard and includes sudden symptoms like high fever, aches, and pains.
HeadacheA headache is fairly uncommon with the cold.A headache is very common with the flu, present in 80% of flu cases.
Sore ThroatSore throat is commonly present with a cold.Sore throat is not commonly present with the flu.
Chest DiscomfortChest discomfort is mild to moderate with a cold.Chest discomfort is often severe with the flu.

For information on reporting, policies, procedures, and more, visit the Title IX website.

Sexual assault is an act of violence. Crimes of violence affect everyone, regardless of gender, and can occur in any relationship whether you are straight, gay, lesbian, transgender, queer or questioning. Survivors of sexual assault may feel a range of emotions – from shock and disbelief to shame and guilt. The variety of emotions experienced by a survivor can be overwhelming and they may not know who they can ask for help. This guide is an effort to give students resources to assist them in their recovery.

Remember, you are a survivor. It took a great deal of courage and personal strength to survive your assault. As you begin or continue the process of recovering, remember that there are people in your community who care about you and can help you and your loved ones.

Health Services has many over-the-counter medications for purchase. If symptoms persist or worsen after four days, please call your UNCA Health Center to schedule an appointment.

We provide appointments available for individuals considering transition or those currently on HRT. Additionally, our licensed therapists are available to provide support to those that are considering HRT or currently transitioning.

Community Resources

We recognize that students might seek physical and mental care outside of UNC Asheville’s Health and Counseling Center. Below are a list of local medical providers that trans-students might look to for care.

Students are eligible to receive injections if they are over 18 years of age, UNCA Health has received proper authorizations from their Allergist (Immunology Permission Form), and student remains compliant with Injection Therapy.

You must have an Allergy Injection Student Contract (filled out by student/guardian if under 18) and an Immunotherapy Permission Form (filled out by an MD/Allergist) completed and faxed to UNCA Health Services at 828-250-2334. When student starts the semester, allergy serum & MD instructions are to be dropped off at UNCA Health and Counseling during clinic hours.

Please note:

  • Please talk to a medical provider in regards to receiving your serum.
  • UNCA nurses will assist students in getting serum refills and planning for times away from school (for example, semester breaks)
  • Appointments for injections are made by calling UNCA Health and Counseling
  • Students under 18 or those choosing not to remain on their Allergist’s designated schedule will be referred to ALLERGY PARTNERS of WNC. This option is often chosen if student prefers evening or weekend injections. (form attached if needed).

Questions can be directed to Mindy Tavel, RN.

Health Services offers a variety of oral contraceptives, the Depo-Provera shot, the Nuva Ring, or a form of long-acting reversible contraception, the Nexplanon rod. If you are unsure of which type you would like, please schedule an appointment to discuss your options with one of our providers. If you have private insurance (insurance other than BSBC Student Blue) and are interested in Nexplanon or an IUD, please call MAHEC Newbridge at 828.257.4747 to schedule an appointment.

Refills for contraceptives and Nuvaring obtained through Health Services:

  • Preferred option: Please call our designated refill request line 828.232.2993 to leave a message including your full name, date of birth and the name of the product for which you need refills.
  • For students with school insurance: If you anticipate no change in your product, you may order ahead all the refills you are entitled to receive for the current semester. (5 months’ worth for fall semester; 7 months for spring semester). You may also pick up just one or two packs at a time if you prefer.
  • For students who are paying cash: You may purchase as many packs as you wish up to 12/year.
  • For refills received from a pharmacy: Please leave a message at your pharmacy and they will fax us a refill request.
  • If you want to change products: Please schedule an appointment by calling us at 828.251.6520.

Health Services can write a prescription for 3 months with 3 refills which can be filled at a local pharmacy.

Immunization records are required before your first day of class.

To access your immunization records, please contact your primary care doctor. If you are unable get your records from your doctor, please visit the Board of Education in the county where you graduated from high school. You may be able to request your records online from this website.

When you do have your records, please fax, emailed, mail, or hand deliver your records to Caye King at 828.251.6887. Please remember to include your name, date of birth, and your student ID number.

You may make multiple requests for safe sex supplies as needed. Please do not abuse this service by requesting more than what you need. Supplies will be delivered to your campus mailbox within 5 days from form submission. If you live off campus, you may pick up your order from the front desk at the Health & Counseling Center. Please pick up within 5 days of form submission. We do not email you to confirm your order is ready. Your student ID will be required for pick up. 

Through genuine peer education UNC Asheville’s PEPAH seeks to empower, inspire, and support fellow students as they take charge of their mental, emotional, physical, spiritual, social, and sexual wellness. We are advocates for healthy lifestyle choices by providing resources to cultivate a diverse, all-inclusive and safe learning environment.

Who Are PEPAH interns?

PEPAH interns are UNC Asheville students who have joined PEPAH Crew and are ready to commit a year to educate and empower other students to make healthy life choices. Interns are chosen each spring by Health & Counseling Center staff after completing a formal application/interview process.

Each PEPAH intern completes a 4 day training that includes the Certified Peer Educator with the BACCHUS initiatives within NASPA. In addition to this, they have advanced leadership and training opportunities, as well as resume-building experiences in program development and outreach. The internship lasts the academic year and starts with a weekend of training prior to the start of the fall semester.

PEPAH Focus Groups:

  • Healthy Relationships
  • General Wellness
  • Sexual Assault/Prevention and Education
  • Opioids and Substance Misuse and Abuse
  • Mental Health

See PEPAH in the news:

UNC Asheville combats anxiety and depression

Physical health improves students mental health

UNCA community hopes to improve reputation of sexual misconduct discussions

Mixing alcohol and pills causes severe consequences

Student opinions on SGA show engagement within campus community could be improved

Contact Kenda Mullert at kmullert@unca.edu for more information.

The Health & Counseling Center joins with the Department of Public Safety to sponsor a Women’s Empowerment and Self-Defense Course.

We offer two types of workshops: the full R.A.D. training (see description below) and a short Personal Safety Workshop.

The full R.A.D. workshop empowers women to find and effectively use their voice, increase assertiveness skills, and to take personal responsibility for their own safety. We will be teaching through the nationally recognized R.A.D. Systems of Self-Defense program that goes beyond teaching women physical movements to protect themselves, enabling women to realize their own power and act on instincts we often ignore.

The Rape Aggression Defense (RAD) System is a program of realistic, self-defense tactics and techniques. It is a comprehensive course for women that begins with awareness, prevention, risk reduction and avoidance, while progressing on to the basics of hands-on defense training. RAD is not a martial arts program. Our courses are taught by certified RAD instructors and provide you with a workbook/reference manual.

This is a 9-12 hour workshop that can be split up among several days. Please fill out this form if you are interested in hosting a RAD workshop. If you are interested in attending the next RAD workshop, please complete the registration form here.

If you are interested in hosting a Personal Safety Workshop, please complete this form. These workshops can range from 30 minutes to 90 minutes – whatever suits you better.

Please contact Robert Straub at rstraub@unca.edu if you have any questions!

This semester the UNC Asheville Health and Counseling Center will continue its Stand Up, Speak Out bystander intervention workshops. These trainings are offered by PEPAH and seek to raise awareness about how to avoid The Bystander Effect, a phenomenon in which the presence of others deters individuals from taking action in a potentially threatening or emergency situation.

More importantly, SUSO seeks to provide students with perspective and empowerment. The overall goal of the SUSO program is to promote and educate our UNC Asheville community on skills necessary for engaging in healthy, respectful and appropriate interactions.

With the spring semester close at hand we are seeking to partner with UNCA faculty and staff in hosting educational workshops. These workshops can take anywhere from 10 minutes to 1 hour in duration and we are highly flexible with our timeframes! If you are looking to fill an open day in your syllabus or oversee an on campus group we would love to speak with you about organizing a SUSO program.

Again, it is our goal to educate and empower the campus community here at UNCA and we hope this spring to reach as many students as possible. If you are interested in arranging a Stand Up, Speak Out workshop, contact our current student coordinator Julia Diesel at jdiesel@unca.edu. We hope you will consider this opportunity to further advance the education of our bulldogs and look forward to working with you!

Ready to request a SUSO workshop? Please fill this form out.

It’s well-known (and scientifically proven) that interaction with a gentle, friendly pet has significant benefits. Search campus events for therapy dogs to stay up to date on when they are coming! If you have a therapy dog, you can register it with Health and Counseling to bring your dog to our events!

Physical Health:

  • Lowers blood pressure
  • Improves cardiovascular health
  • Releases endorphins (oxytocin) that have a calming effect
  • Diminishes overall physical pain
  • The act of petting produces an automatic relaxation response, reducing the amount of medication some folks need

Mental Health:

  • Lifts spirits and lessens depression
  • Decreases feelings of isolation and alienation
  • Encourages communication
  • Provides comfort
  • Increases socialization
  • Reduces boredom
  • Lowers anxiety
  • Reduces loneliness

Wellness Coaches are available to meet with students one on one for a one-time session or a few sessions. Typically, students talk about issues that they need a little help with. Things like:

  • Figuring out how to incorporate more personal time/non-school time into schedules
  • How to sleep more/better (roommates, schedule, etc)
  • Learning how to find the easy way to add exercise and more outside time to life
  • Stress and anxiety management (biggie!)

Whatever you are going through, wellness coaches are available to listen and help you come up with the best solution that fits your schedule and time.

Schedule a session today – email the wellness coach directly OR Kenda Mullert at kmullert@unca.edu

My HealththeVet is a Veterans Affairs health service designed for veterans, service members, dependents, and caregivers. Members can track and monitor their health, refill prescriptions, make appointments, and more.

More Resources

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Contact the Health & Counseling Center

Open Monday-Friday 8 a.m. – 4:30 p.m.

118 W.T. Weaver Blvd, Asheville, NC 28804

If you have an immediate emergency, please call Campus Police at (828) 232-5000 and then dial 911.

Regular Hours: (828) 251-6520
After Hours: +1 (888) 267-3675 (NOT for medication refill and/or appointments)
Campus Police: (828) 232-5000
Mobile Crisis: +1 (888) 573-1006
National Suicide Prevention Lifeline: +1 (800) 273-8255